Two recent changes have impacted Over the Counter (OTC) services provided to CCFS clients by Westpac.
- Large cash deposits. Westpac have introduced a daily account limit of $7,500 for over the counter cash deposits. Cash deposit over $7,500 will need to be deposited to your account over multiple days.
- Review of the overall agency arrangement. The current agreement between Westpac and Indue/CCFS expires 30 December 2020. Some Westpac branches have turned away CCFS customers through a misunderstanding of the agreement’s end date. If this has happened or does happen to you, please contact CCFS and we will rectify the situation.