Monthly Archives: December 2019

CCFS Phone System Upgrades

Following the feedback provided via the recent Customer Insights Survey, CCFS have considered options available to improve our responsiveness to inbound phone calls. As a result, the CCVT/CCFS offices will be reconfigured to place the team in closer proximity to one another. This will also provide greater privacy for the CCFS team and the important data we manage. Secondly, the… Read more →

Welcome Meera

Meera may be familiar to some of you through her role as a Project Officer with CCVT. She has been doing that role for approximately 2 years and has recently joined the CCFS team in part time capacity as our Customer Service Advisor. Meera has a Bachelor’s Degree in Commerce (Management & Finance) from the University of Melbourne then spent… Read more →

Shot of Inspiration

Matt 6:34 “Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own.” (NIV) Read more →

Valuable Learnings from the 2019 Customer Insights Survey

Thanks to all those churches who participated in the first CCFS Customer Insights Survey. Your feedback will become an important reference point as we continue to improve and develop what we do.   Overview of Results:   .  The survey was limited to Victorian and Tasmanian affiliates and here is a summary of the key aspects of the survey: 65% of… Read more →

2019 Christmas & New Year Holiday Period

The CCFS offices will be closed over the Christmas and New Year’s break. The offices and switchboard will close at midday on December 24, 2019, and re-open on January 2, 2020. During this time, CCFS Online will be available for electronic payments on business days. No transaction processing or email/phone assistance will be available on the national public holidays. Churches wanting… Read more →

CCFS Partners with Churches of Christ in WA

  December marked the end of long journey for both CCFS and the Churches of Christ in WA’s Building Extension Mutual Fund (BEMF). In Board meetings conducted by BEMF and the Churches of Christ in Western Australia on the 4th and 5th December respectively final approval was given for BEMF and CCFS to merge. Pieter Brink, CEO of the BEMF,… Read more →