Yearly Archives: 2019

CCFS Phone System Upgrades

Following the feedback provided via the recent Customer Insights Survey, CCFS have considered options available to improve our responsiveness to inbound phone calls. As a result, the CCVT/CCFS offices will be reconfigured to place the team in closer proximity to one another. This will also provide greater privacy for the CCFS team and the important data we manage. Secondly, the… Read more →

Welcome Meera

Meera may be familiar to some of you through her role as a Project Officer with CCVT. She has been doing that role for approximately 2 years and has recently joined the CCFS team in part time capacity as our Customer Service Advisor. Meera has a Bachelor’s Degree in Commerce (Management & Finance) from the University of Melbourne then spent… Read more →

Shot of Inspiration

Matt 6:34 “Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own.” (NIV) Read more →

Valuable Learnings from the 2019 Customer Insights Survey

Thanks to all those churches who participated in the first CCFS Customer Insights Survey. Your feedback will become an important reference point as we continue to improve and develop what we do.   Overview of Results:   .  The survey was limited to Victorian and Tasmanian affiliates and here is a summary of the key aspects of the survey: 65% of… Read more →

2019 Christmas & New Year Holiday Period

The CCFS offices will be closed over the Christmas and New Year’s break. The offices and switchboard will close at midday on December 24, 2019, and re-open on January 2, 2020. During this time, CCFS Online will be available for electronic payments on business days. No transaction processing or email/phone assistance will be available on the national public holidays. Churches wanting… Read more →

CCFS Partners with Churches of Christ in WA

  December marked the end of long journey for both CCFS and the Churches of Christ in WA’s Building Extension Mutual Fund (BEMF). In Board meetings conducted by BEMF and the Churches of Christ in Western Australia on the 4th and 5th December respectively final approval was given for BEMF and CCFS to merge. Pieter Brink, CEO of the BEMF,… Read more →

Upgrade to CCFS Online – Batches

We would like to thank the many churches who provided feedback in our recent Customer Insights Survey. As a result of this feedback we have initiated several upgrades to our CCFS Online batch processing functionality. The first of these upgrades was implemented on Monday 4th November 2019 and relates to batches processed via Cemtex. Cemtex files may include payroll files… Read more →

Interest Rates are Changing

For the first time in almost 3 years, CCFS is changing its rates for investments. To ensure your church is receiving the best rates possible, check the CCFS website at www.ccfsaustralia.org.au and follow the links to the interest rates page. Read more →

Door of Hope Prepares for the Future

Door of Hope, based in Launceston, Tasmania, is more than a church. It’s a local landmark. The church purchased the former Coats Paton Woollen Mill (40,000m2 under roof) in 2001 and commenced construction of a large auditorium, small auditorium, foyer, and office areas during 2003. The church relocated from its former site and commenced services in November 2003. Since that… Read more →

Shot of Inspiration

“What is more, he was chosen by the churches to accompany us as we carry the offering, which we administer in order to honour the Lord himself and to show our eagerness to help. We want to avoid any criticism of the way we administer this liberal gift. For we are taking pains to do what is right, not only… Read more →